At Bendigo Urology, we aspire to ensuring that your Personal and Medical Information is protected and your Urological condition is treated in a professional and confidential manner.
The team at Bendigo Urology understand that there are times where urological conditions can be sensitive and cause apprehension. Our team respect your privacy and confidentiality. If you wish to speak to our Practice Nurse at any stage, please do not hesitate to request this.
As part of your care with Bendigo Urology, we will require personal and medical information to be collected. This information is stored securely within our practice and any information which is required to be shared will only be shared with third parties who are directly involved in your Medical care. This may include your GP, orther specialists or healthcare professionals, Hospitals or Healthcare services.
Any information shared externally, is done so via Fax or mail. Unencrypted email will only be used for patients who have given written consent with our practice.
We do not use cloud storage systems for confidential patient information due to privacy concerns.
It is important to understand that as a Medical Facility, we are required by legislation to notify Government bodies (eg the Cancer Council) of specific clinical information. We may also share your de-identified information with other organisations for clinical audit or research (e.g. Peter MacCallum Cancer Institute, the Victorian Audit of Surgical Mortality, The Victorian Prostate Cancer Registry).
Bendigo Urology are bound by the National Privacy Principles, under the Privacy Act 1988 to which these principles set the standards by which we handle your personal information.